10th Mobile Phone Design Competition were successfully held online. A number of awards were announced at the summit, such as mobile phone product design, terminal solutions, smart hardware innovations and mobile phone applications, etc, among which, Cloudia, a cloud AI digital human independently developed by Dataa Robotics, won the "Best Metaverse Intelligent Hardware Development Award in 2022".

The 2022 Mobile Phone Innovation Week and the 10th Mobile Phone Design Competition are jointly hosted by the China Center for Information Industry Development, Guangdong Provincial Department of Industry and Information Technology, and Heyuan Municipal People's Government. In the past decade, the Swan Awards have witnessed the rising market value of China's mobile phone industry. As a master of cutting-edge digital technologies such as VR/AR, 5G, artificial intelligence, and digital twins, Metaverse has created a new space for the all-round integration of the virtual world and the real world, and opened up two new tracks for the consumer Metaverse and the industrial Metaverse, which has become a major trend of industry development.

▲The virtual space view display of the Cloudia's application in library, cloud rendering digital human, used for business introduction in the library

As the world's leading R&D institution, manufacturer and operator of cloud robots, Dataa Robotics has developed Cloudia, an intelligent and interactive digital AI human based on AIGC, multi-modal large models and AI technologies such as image, voice and space modeling. Cloudia has a certain cognitive and expressive ability. Large screens and other equipment are used as a carrier to realize human-robot interaction. It is oriented to various vertical industries and provides brand-new intelligent customer service based on visual presentation with avatar images. The digital human can reduce labor costs, enhance service quality and efficiency.

Through all-in-one machines, BOX, APP, Web/H5 and other carriers, Cloudia becomes online virtual tellers, customer service, teachers, trainers, tour guides, salesmen, hosts, idols, stars, digital avatars, etc., providing  services for different scenarios and different industries. Through the multi-modal operation arrangement and the content management platform, Cloudia can realize dialogue arrangement and simulation, script design and knowledge configuration, personalized recommendation and multi-round dialogues, and even skills such as poetry writing, song writing and composition can be achieved. In addition, users can also edit and manage  contents such as micro-expression, timbre, action, text, expression, audio, picture and video through the platform, and secondary development and configuration are supported as well.

▲Image of Cloudia's Application scenarios

The core technology of digital human is interactive skills and artificial intelligence technology. Based on the powerful artificial intelligence capabilities endowed by the cloud brain HARIX, Cloudia can realize multi-modal perception such as face, voice, emotion, actions and expressions; intelligently generate actions and dialogues through multi-modal cognition such as text, sound, and vision to complete multi-modal behavior expression; it can also generate corresponding voices and actions driven by artificial intelligence to realize the interaction between digital humans and users. At the same time, Cloudia can understand users' intentions well based on contextual relations, customize and enrich knowledge bases by refining business scenario SOPs, enhance the ability to hit multiple intentions and fuzzy intentions through algorithms, and improve the question-and-answer in a single round of interaction ability before. Consequently, users' conversation experience is greatly improved.

Taking the business hall scene as an example, Cloudia can act as a virtual shopping guide assistant, providing customers with services such as quick shopping guide, intelligent search for products, business consultation, active recommendation and advertising. Proactive welcome and greeting strategies can be adopted for different scenarios, and a powerful knowledge base can satisfy users' inquiries about business; at the same time, as an exhibition hall guide, Cloudis explains the display content in the venue vividly, which can save labor costs; personalized retail stores are suitable for customers with vibrant voice and smooth movements, so that customers can understand the products more comprehensively. In addition, Cloudia can also actively push advertisement and promotion information for users to meet the needs of company publicity, promotion and drainage.

▲Cloudia application: Qibao Ancient Town Tourist Service Center, Shanghai

Through the artificial intelligence capabilities and AI-driven capabilities endowed by the cloud brain HARIX, coupled with its rich and varied avatar customization, Cloudia possesses both a beautiful appearance and an interesting soul. In addition, Cloudia can adapt to different scenarios, such as business halls, banks, government affairs and service centers, hotels, shopping malls, subway stations, hospitals, etc., to provide users with multi-modal and multi-functional intelligent services.

At present, the intelligent interactive digital human--Cloudia, has served customers in dozens of industries such as retail, courts, police, government affairs, service centers, tourist attractions, real estate, 4S stores, etc., providing them with intelligent greeting guests, business consulting, explanation in exhibition halls, marketing interaction, advertising and other services, which can improve service efficiency, reduce labor costs, and help enterprises achieve digital transformation.

▲Cloudia application：Holographic digital virtual human, creating a metaverse stage

In the future, Dataa Robotics will continue to explore digital human technology, make contributions to the digital metaverse industry, and help enterprises, cities, and industry ecology to improve service quality and accelerate the digital transformation.